Frequently Asked Question
Raam Mi Raan wants you to have a great shopping experience! Please feel free to contact us with any questions.
Your billing and mailing address must be a complete match. If it’s not a complete match you will be asked to verify your order. Fraudulent transactions will be cancelled.
SHIPPING METHODS & TIMES
We ship Monday – Friday, via Australia Post. You will receive an email when your item is shipped with the tracking number. We do not ship on Public Holidays or weekends. Most orders will ship in 5 BUSINESS days, when experiencing high volume your order will be shipped in the order it was received. Once the order is shipped, your order will arrive to your destination in the time frame specified by the shipping method selected.
EXPRESS SHIPPING ( 3 Business days for processing and 1-2 days for shipping )
Australian Post Express mail (Guaranteed in 2 business days, 1 business day in most cases)
*All international packages may be processed through customs regulations, which may cause a slight delay with processing times.
**Once a package has left our facilities any possible delays in the delivery of your package are responsibility of Australian Post.
** INTERNATIONAL ORDERS:
There may be duties and taxes imposed on your order that aren’t reflected in our prices. Check with your local Customs office for those charges. In addition, some countries may charge an additional handling fee for delivery within that country. Raam Mi Raan is not responsible for any of these charges. The shipping charge only covers the shipping. Please note that we are not responsible for delivery arrival times/dates, as Customs can hang on to your package for reasons beyond our control.**